Reviews of Pinocchio Village Haus

Reviews

77

Rating

7.16 / 10

Recommended By

78%



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Pinocchio Village Haus

Services: Quick Service

Menus at Pinocchio Village Haus

Reviewed by Anonymous Review Date: 04/24/2020

Rating: (6)
Not Recommended

I really like the restaurant it is very cute inside and the food is pretty good and the service is quick. However the food is just typical american food. There are much better restaurants around food wise. But this is a great place to go if you have a picky eater in the family. With that said the restaurant has a window looking over It's a small world where you can wave at oncoming boats. This is very fun and unique.

Pros:

There is a huge window looking over It's a small world where you can wave at oncoming boats. This is very fun and unique.

Cons:

The food is good but it is stuff you can find anywhere.
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Reviewed by Becky B Review Date: 01/28/2019

Rating: (1)
Not Recommended

On our 12th visit to WDW, we finally tried Pinocchio Village Haus. Our first mistake was going at noon. It was madness. It took us more than 30 minutes to find a table. When we did finally find one, a VIP tour guide cast member actually swooped in and took it away from us for her "VIP" guests. It was embarrassing and upsetting. We also used Mobile Ordering. Every person waiting for their food via the app, most whom had been notified by the Mobile Order app that their food was ready, was crammed into a small space and down the main aisle. With the mobile ordering, it took at least 45 minutes to get our food. If the app would have allowed, we would have cancelled our order. And no, there was no cast member you could reach among the hundreds of guests in there to ask if cancellation was an option. 3 flatbreads and one cup of soup. Expensive for the small portion and quality, food was cold and tasteless. The worst dining experience ever at WDW, times 10. I would not go back, ever, even if they were giving their food away.

And one more thing about the VIP tour guide - apparently more and more people are using this service, which is a bit concerning. We saw families with the VIP guides everywhere, all week. This VIP guide that took our table was extremely rude - a slap in the face, really, to make other guests at the park feel so second rate in such a public display. I wish I had gotten her name.

Pros:

0. Literally 0. Food, service, atmosphere, all a big 0

Cons:

The worst dining experience at WDW
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Reviewed by Jason V Review Date: 09/29/2018

Rating: (5)
Not Recommended

The food here is OK. The portions are fairly small it seems. Italian themed food. You can watch people ride on It's A Small World.

Pros:

Good location, watch people ride on It's A Small World

Cons:

Food isn't that great, very hard to navigate strollers in here.
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Reviewed by saffie Review Date: 12/05/2017

Rating: (1)
Not Recommended

I had eaten at this particular restaurant when I was younger and I wanted to share that experience with my kids. Big mistake. This place has gone downhill. Where they used to serve yummy hamburgers and hot dogs, they now serve gross and inedible flatbreads and "Italian-esque" sandwiches. I made it through half of my sandwich before I finally had to call it a day and toss it out. If I had not been on the free dining plan I would have been angry to have spent so much on such a lousy meal. Oh well, lesson learned. Next time we'll find a quick service spot that is a lot better than this one.

Pros:

None

Cons:

Awful food and crowded
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Reviewed by LLSS Review Date: 09/29/2015

Rating: (3)
Not Recommended

We ended up running in here for food during a storm. My wife was in line for a meet and greet, so I had a cranky, hungry toddler by myself. It was obviously completely slammed due to the rain.

First, a public service. Please, don't just sit there after you are done eating because you have a seat and don't want to go in the rain when you see people waiting. So many people were eating standing or off of their laps because people wouldn't give up their seats. Second, you see a guy carrying a crying toddler in one hand and a tray of food in the other, please don't dart in front of him to take the seat that was 10 feet in front of him while he is walking towards (which happened twice, and I mean dart, as in ducked their head under my tray to get in front of me). Be considerate of others.

Anyways, after finding a stool for which we could put the tray on and eat, we dug in. The kid's mac and cheese was fine and I'm glad it came with the yogurt and grapes. I got chicken nuggets (wanted something the daughter would eat as well so she could get some protein). They were horrible. I really wish we would have made the slightly longer hike to either Columbia house or Caseys, and will know to do this next time.

Pros:

—

Cons:

—
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Reviewed by StacyLovesDisney Review Date: 09/23/2013

Rating: (3)
Not Recommended

The kid's menu says "kid's cheese pizza" as an option. Unfortunately it was the same pizza flatbread we had a year ago. It is a flat, crunchy crust like a big cracker. There is no tomato sauce, just a granular cheese mixture with melted cheese on top.

Pros:

pretty and overlooks It's A Small World boat dock

Cons:

food, noisy
0 Users found this helpful.

Reviewed by momof3inMadisonAL Review Date: 01/23/2013

Rating: (5)
Not Recommended

Mixed feeling. I enjoyed the Caprese flatbread and DH enjoyed the meatball sub. However, my picky DS would not eat the flatbread. It used to be a great place to go for pizza. We can't come here anymore. Other kid options are mac&cheese and uncrustable. Dear Disney, please offer regular pizza for kids.
Ate lunch after 1pm on MLK, It was very crowded. Hard to find a table. All 6 of us squeezed around one table. Difficult to even walk through dining room, there were so many people.

Pros:

Location

Cons:

Kids meals, crowded
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Reviewed by bjtrax Review Date: 04/22/2024

Rating: (10)
Recommended

The food we ordered was fresh and delicious.

Pros:

Excellent Chicken Caesar Salad and order of breadsticks. Best meal of our 8 night trip.

Cons:

none
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Reviewed by DisneyGirlMelissa Review Date: 02/19/2024

Rating: (7)
Recommended

cute themed quick service. The line was quite long, but it moved fairly quickly (mobile order was not available for it when we went) The food was good and it was fun sitting by the Small World window and holding up the signs for the people on the ride.

Pros:

fun to sit by Small World windows, lots of seating

Cons:

none
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Reviewed by Anonymous Review Date: 08/12/2023

Rating: (5)
Recommended

Huge crowds most times. Food is average but ok in a pinch. Kids seem to like it with the pizza choices. Tables tend to be dirty since noone usually can clean between customers since people rush to tables.

Pros:

ok for kids if they like basic food

Cons:

Very crowded especially during lunch and dinner. Not the cleanest and tables are very cose together. Also gets very loud
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