Reviews of Kona Cafe Lunch/Dinner
View Menus at Kona Cafe Dining LocationFull Service Lunch/Dinner
Lunch Menu: http://allears.net/dining/menu/kona-cafe/lunch
Dinner Menu: http://allears.net/dining/menu/kona-cafe/dinner
Child's Menu: http://allears.net/dining/menu/kona-cafe/child-lunch-dinner
Reviewed by EleanorofAquitaine Review Date: 01/04/2020
Rating: (3) Not Recommended
Well I hate to write this review but feel I really must join the chorus of those saying that the Kona of today is NOT the Kona of the past, and the changes have been to the negative. We stay at the Poly two or three times a year, at least, and have always considered Kona our favorite place to eat. No more. In the past year or so, since they changed chefs, it has suffered. The menu is full of sushi (they have a sushi bar already so those who want to focus on that could eat there instead) and new dishes that pale in comparison to the wonderful dishes of the past. This past visit, the week before Christmas, was the last straw. I had some bland airline chicken with decent vegetables beside it, my DH ordered salmon and had to order a side dish, because NOTHING is included with that very expensive entree. They brought him a plate of broccolini that could have fed at least 4 people, but it was woody and bland and cold. His salmon was inedible--- there were dozens of bones in it, some large enough that I could see them from across the table. It was dangerous, imo. The waitress did not come back by to check with us after someone else dumped off our food. She finally appeared with our check--- didn't ask if we needed a to-go box for my half-eaten chicken or his basically untouched fish, didn't offer to show us a dessert menu, didn't show any interest in us at all. My husband told her about the problem with his meal and she basically shrugged and said "oh, sorry you didn't like it." No one attempted to put things right or even to acknowledge that the meal should never have been served as it was. Water glasses went unfilled, the butter they brought with the rolls was so hard it could not be spread--- lots of little things I could overlook under other circumstances. Clearly, they don't care that their menu is not satisfying to guests like us (oh, how I long for them to bring back the fabulous tuna sandwich that was a must-have for every DW visit in past years). But when the changes in the menu are combined with poor quality control, and worse, a lack of concern, that's when I throw in the towel. I love the Poly, but we'll just grab a bite at the fabulous pool bar next time and head next door to the Grand Floridian for an actual evening meal. I never dreamed I'd post a negative review of Kona's, but I cannot in good conscience recommend it in its current state.
Pros:It's at the Poly, and they still have Tonga Toast in the morning
Cons:menu, price, substandard quality, poor service
Reviewed by magicalhoss Review Date: 07/06/2019
Rating: (4) Not Recommended
we ate here 6/12 for dinner, highly disappointed. love the noodle bowl they had in the past and not pleased with anything offered. did order the lob mac&cheese and brocollini. way too much for each and not very good. Unless the menu is revised will no longer visit Kona Café.
Pros:seated quickly - what does that tell ou?
Cons:menu changed and not better, worse in my opinion
Reviewed by MJTinNH Review Date: 06/06/2019
Rating: (4) Not Recommended
Let me start by saying that I love Kona Cafe. I am however extremely disappointed with their new menu. We had dinner there May 5, 2019. The new menu is great for those that want sushi or duck. Not so great if you want a better variety of "Polynesian" fare. I had a steak which was very good, but did not come with any veggie side. Those are purchased separately now. I ordered asparagus. It was very good but expensive and a huge plateful. My companion usually goes for a chicken meal. The only thing on the menu that night was a soup. All of the poultry entrees were served with duck. Not everyone is a fan of duck. So they grilled a plain boneless chicken breast and threw on some sort of veggie for her. The chicken was bland an not seasoned. We did not bother with the new dessert "glasses". Not worth our time. We purchased a Mickey Bar at the snack bar downstairs. It was a better choice. We stayed for a week at the Poly and this was our first dinner on the first night there. We did not go back.
Pros:Great setting, wonderful staff.
Cons:Menu has been radicalized and does not appeal to those that are not sushi/fish/duck lovers. I am not recommending Kona for dinner at this time. Hopefully the menu will be revamped again.
Reviewed by vickey t Review Date: 04/17/2019
Rating: (9) Recommended
Great service and nice atmosphere. Employees are friendly and gracious. Treated mom, who uses a wheelchair, with courtesy and respect.
Pros:Totally accommodating to my many food allergies.
Reviewed by Anonymous Review Date: 01/19/2019
Rating: (8) Recommended
on our visit george from nj seated us. he was very friendly and answered all our menu questions despite being the only seater we saw vthere. i ordered the wings which i would give a 10. so so good. our server was great also, dispite being very busy. i would have given it a ten, if it had better entrees and some everyday food. way too much suschi for our taste.
Cons:too much sushi way too little everyday persons food.
Reviewed by Anonymous Review Date: 10/10/2018
Rating: (5) Not Recommended
Used to be great. Now food so salty it was inedible. Asian stir fry with chicken or shrimp. Our server offered to mix them which was a good idea but he racked on extra $9.00 for the 4 shrimp.veggies chopped so tiny that I couldn't identify them. Drinks expensive and weak.
Pros:Beeper to let you know tablecusxteady
Cons:Salt, Salt, Salt.
Reviewed by sand935 Review Date: 10/01/2018
Rating: (5) Not Recommended
We do not care for the menu changes that they have been making to the dinner menu. I like pork options and the pork duo is not up to the other pork options that they have had in the past. They are now to fatty. My husband wanted seafood but couldn't find anything that appealed to him. He ordered the chicken and did not care for it.
Cons:poor menu changes less quality
Reviewed by Anonymous Review Date: 09/26/2018
Rating: (7) Recommended
very nice place for a leisurely lunch...food and service very good
Pros:good food and selecion
Reviewed by disneydiner Review Date: 06/03/2018
Rating: (10) Recommended
We have always had nice meals at Kona Cafe and our April lunch there was no exception. Our party of four ordered the Asian stir fry, Dashi noodle bowl with grouper, Verlasso salmon, soup of the day and sushi. We were all pleased with our choices and did some tasting of each others' dishes. So good! We ordered two Kona Cones for dessert and what a treat they were! Too cute-and yummy! Our waitress was great and took photos of our group-it had been a long time since we four had been together. Our bill was less painful with my niece's cast member discount. Meals are priced on the high side at Kona but it is vacation and it is Disney. Oh, and the lapu-lapus were great!
Pros:different and delicious
Reviewed by mamavogel74 Review Date: 11/03/2017
Rating: (6) Recommended
Kona is usually a must do for us- Lapu Lapu's and good food... unfortunately our last visit in June was not good. We were very disappointed. We were a large party, there were 12 of us in all. 10 of our party were seated together and two of us were seated on our own. This was poor planning on their part as they had smaller parties seated at the end of the table, which is why we were separated. We had the reservation for 5 months, this was not a surprise for them. Drinks were slow to come and warm when we received them. Service was very spotty, the wait staff (we had 2) disappeared for long stretches leading to a drawn out meal. Just overall disappointing. It will be a while before we go back.