Reviews of Shades of Green
Reviewed by Hodsonfamilyof5 Review Date: 03/17/2022
Rating: (1) Not Recommended
SOG, in my opinion, is the absolute worst resort on property. We all know it's not an official Disney resort and it shows. It has seriously declined since my first stay in 1993. The rooms are more spacious than your average resort studios though. I 100% realize it's a military resort, I do not want to show my ID every time I sneeze or turn a corner. I'm not sure which stinks more: the hallways or the staff. Last time I checked, bell services will not receive grocery delivery. The last straw for me was when we had 5 people in a studio and I called housekeeping to ask for an extra pillow. Instead I got a long lecture about how they only have so many pillows and so many guests. Seriously!?! The next day I bought into DVC and I've never looked back. Just to test it, during our first DVC stay I requested one extra pillow and instead of a lecture I got three bags full of pillows, blankets, and sheets with a smile (that housekeeper got a large tip).
Pros:
The cost is cheaper, but it has risen drastically over the years.Cons:
The bus service is unreliable. The restaurant hours are unreliable. The staff are rude. The hallways stink. The furniture is beat up (as of 2018). And you have you to show your ID every time you turn a corner.Reviewed by grinchnut Review Date: 10/03/2021
Rating: (1) Not Recommended
They sold me tickets to the park Right? They said my application was approved right? Wrong now they say my service connected disability is not high enough and i might have to pay a diffrence at the gate!
Pros:
noneCons:
Bad sales offerReviewed by Anonymous Review Date: 06/02/2021
Rating: (1) Not Recommended
10 mins into this stay...pissed!
Pros:
NoneCons:
If you order from the same restaurant, but your children want food off the To-go menu, then your family can\\'t eat together! For over a $100 meal, we should all be able to eat together! This is a stupid rule and should be done away woth!Reviewed by Anonymous Review Date: 05/18/2020
Rating: (1) Not Recommended
We have stayed there 3 * total on trips to Disney. When you ask a question about the theme park or transportation to it and back in times, they could not give answers the hallway smell like barf out beer. My daughter only had a couple grapes and a piece of fruit and they charged her full price of 14 something for breakfast I believe what's the price. And I got charged twice for my vehicle being there part at their facility when I had already paid upfront they charged me on the way out at the machine before they would let me out. When I called them they wanted me to verify it and I asked them can't they do it because I was almost back home over 200 miles away. It took this long just to get through their phone and to get an answer from them on the trip back. I find trying to communicate them is pour at best. That Society feels this is the best we deserve as veterans more active duty military members
Pros:
You're with like-minded military individualsCons:
You can't count on cleanliness service or CommunicationsReviewed by MJ78 Review Date: 07/19/2019
Rating: (1) Not Recommended
I am a US AF veteran. I heard you can buy tickets at Shades of Green but I don't have an ID Card. I asked if they will allow my DD214 and VA disability paper showing I have a service connected disability. I even have a VA medical card but they said no. They only allow you to come in person twice a year to purchase tickets with your DD214. Well thats great but I dont live in FL. How can I come to FL to buy tickets in person if I dont live there. There has to be a better way.
Pros:
A discount is available for ticketsCons:
You can only get tickets with a DD214 in person in FL twice a year in Jan and Sept.Reviewed by Anonymous Review Date: 01/05/2019
Rating: (1) Not Recommended
I had made reservations almost a year ago and shades of green had changed my dates without permission or notice. Definitely not a reliable place and I have heard plenty of people having issues with this resort. They will have my business ever.
Pros:
Location is the only proCons:
Not reliable and will change your reservation without notice or permission.Reviewed by Anonymous Review Date: 05/23/2022
Rating: (3) Not Recommended
Loved the swimming area for the kids and grandkids.
We had connecting rooms, stayed 6 days.
Last day I noticed red welts on my arms and legs thinking mosquito bites at first. Got home and did research and discovered they are bed bugs. Called SOG and they checked our room, yes bed bug issue.
Only comped One night as per “policy”. Not happy since I’m covered in bites.
Room also needs to be updated with paint and bathroom lights didn’t work
Pros:
Friendly staffCons:
Bed bugs and when I reported it only comped One nightReviewed by lilymegs Review Date: 03/10/2016
Rating: (3) Not Recommended
While attending a conference in February 2016, I didn't have a choice as to my accommodations. That being said, I was honestly looking forward to giving SOG a try. I found the resort nice at first, but a little outdated compared to what Disney offers. The rooms are nice and large and kept clean. The worst part of the entire visit were the extremely rude guests. The walls are thin and out of my week's stay - I had two separate groups staying in the room next to me. One group was up at 0530 every morning banging around the next group knocked the safe out of the closet - not once but 3 times and laughed - all at 0600. Not SOG fault for the rude guests, but it seems to be the norm. Guests in the lobby letting their kids run all over the place and down hallways where guests are trying to rest. Restaurants were average and the transportation was horrid. Since SOG is NOT a Disney resort - the dropoff/pickup areas for buses are located at the farthest spots - unlike Disney being closest. Also, several of their drivers were rude. I found walking to the Polynesian and using Disney transportation was much better. Don't ever plan to stay at SOG as a personal choice. It doesn't rank anywhere near the service of Disney that I'm used to.
Pros:
Big roomsCons:
Rude guests, construction and noise in general - transportation is badReviewed by Anonymous Review Date: 05/08/2021
Rating: (4) Not Recommended
I would only recommend Shades if green if you are wanting a cheap place to stay on property.
Pros:
Cheap rooms on propertyCons:
Rude and incompetent staff. They are unable to answer basic questions. The property is showing its age. Loud. Nothing is clearly marked.Reviewed by momof3inMadisonAL Review Date: 01/23/2013
Rating: (6) Recommended
Third stay. Booked 4 days out for Long Lost Friends. We usually get 2 rooms in values but only suites available with military or FL discount so SoG was $60 per night cheaper this holiday weekend. Usually Disney rates are cheaper than SoG for our pay grade. We were going to MK for a day so this was preferable to staying off property.
In March we had a large room with a big bathroom - double vanity. This time we had a much smaller bathroom. One sink and not a separate room for toilet. Only towels for 4 but our maid was observant and noticed we had 5. We didn't have plastic cups though. Only two coffee cups and two drink cups. It was such a short trip we didn't bring our own Solo cups for kids to drink out of. I do like that they have Starbucks coffee here but food was so bad in 2008 when we stayed, that I don't want to try again.
Ticket office closed too early and opened too late for us to take advantage of it. (our local ITT office was out of the ticket type that we needed).
Stay in March was furthest from parking, but not quite as far this time. I much prefer to be near garage since we usually drive to parks if not walking to Polynesian to catch monorail. .
