Reviews of Rainforest Cafe
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Menus at Rainforest Cafe
Reviewed by Anonymous Review Date: 07/25/2022
Rating: (1) Not Recommended
I had a horrible experience in this place. I was celebrating my birthday yesterday with friends. We wait a 1 and a half hour for the food - after being sit- and we the food came was the wrong one. Conclusion we had to cancel and leave without eating. Ah I got the cup cake and the happy birthday please right???
Pros:
NobeCons:
Everything. I had to sign up and paid 25$ to get a table in 30 minutes and leave without eating after more than two hours in this place. Horrible.Reviewed by Anonymous Review Date: 07/16/2022
Rating: (1) Not Recommended
It tasted horrible dry and it made my stomach hurt a lot my cousins didn’t like it either
Pros:
DecorationCons:
NothingReviewed by Anonymous Review Date: 07/15/2022
Rating: (1) Not Recommended
Visually entertaining but the food was horrible .the steak is so dry that I could strike a match on it. Even though the person I assume was the manager tried to make up
By getting me a burger & fries .I am not planning to go back .
Pros:
The fish tank was niceCons:
The food cold and priceyReviewed by Anonymous Review Date: 07/07/2022
Rating: (1) Not Recommended
We ate at the Disney Springs location. The server was nice and communicated really well but the rest of the experience was terrible. I ordered a small caesar salad with chicken and there was NO dressing on it! How do you do that?! So I had to ask for dressing. Two of my son's ordered pizza and it looked like something out of the microwave. My other son ordered the shrimp tacos and said how terribly dry they were. My wife ordered a spicy pasta so I tried a bite. I spit it out! The chicken tasted like rubber! I will never return.
Pros:
The server communicated well and the hostess was kind.Cons:
Food is horrible and Way over pricedReviewed by Anonymous Review Date: 07/03/2022
Rating: (9) Recommended
Good food and atmosphere. Price a little expensive.
Pros:
Service.Cons:
PriceReviewed by Anonymous Review Date: 04/06/2022
Rating: (1) Not Recommended
We will not be back. We waited approximately 2 hours while there was so many empty tables, with plenty of waitresses. It took them 1 hour to give us food and about 3 tables got theirs before us. All of our bacon was burnt and the toast was very dry. They were also extremely unprofessional and our waiter “izabella” was one of the only professional nice waiter. I do not recommend do not come here.
Pros:
Izabella the waiter was nice and professional.Cons:
Very messy dry and burnt food and long waitsReviewed by Anonymous Review Date: 10/26/2021
Rating: (1) Not Recommended
I will never go back to this supposedly family friendly restaurant in Disney Springs. My husband left his wallet on the table and we desperately tried to call for 2 straight days and kept being told they did not have the wallet. We finally decided to drive back there and spoke to a manager who took us to a cabinet and lo and behold the wallet was on the bottom shelf missing approx $650. The staff has a total disregard for us. We called the general manager to express our disappointment and he himself could care less. He promised to look at cameras and call us back. Three weeks and no call. This is not a family friendly restaurant. I have been going to Disney and Disney Springs for many years- You can find many other restaurants that have much better customer service.
Pros:
real animal affectsCons:
unprofessional employees and managersReviewed by Anonymous Review Date: 10/24/2021
Rating: (2) Not Recommended
Employee attitude
Pros:
Came in today and was told there was two hour wait. I came back after the two hours then i was told another 30 min wait. The young girl with fake eyelashes looking like a monster was very unproffesional. Telling a customer to go some other place while rolling her eyes. This immaturity and unproffesionalsm shouldnt be recognized!Cons:
Bad reputationReviewed by MamaMouseof2 Review Date: 07/12/2021
Rating: (3) Not Recommended
This place just isn't for us. We've been 3 times now. My kids really liked the animals, but the novelty wears off for them when the loud thunderstorms happen. The food we've had just doesn't cut it compared to other Disney Springs dining options. Way too overpriced for what you get and the food isn't great to begin with.
Pros:
cool animalsCons:
loud thunderstorms, long time waiting for food, food isn't greatReviewed by Anonymous Review Date: 06/25/2021
Rating: (2) Not Recommended
Worst experience ever! We were told there would be a 3 hour wait. Since my family was from out of town, we decided to wait. After witnessing several people walk up and be seated in the lounge area, I decided to see how much longer the wait. I was told I had waited 1 hour and 53 minutes. It would be the full 3 hours. She was not nice about it either. So I wait another 1 hour and 7 minutes. I see several other people enter and get seated right away with no reservation. So at 3 hours I asked how much longer. I was told I still had 24 minutes. I said no I had waited 3 hours already. A manager was called and I told him I had waited 3 hours. He said it was going to be another 15 - 30 minutes longer. He was extremely rude and condescending. I told him others were being seated but he said they were their first. So we took our business elsewhere. We would have spent probably over $300 for our party but I guess they don’t need the money.
