Reviews of Port Orleans French Quarter (Moderate Resort)
Reviewed by carsmom Review Date: 12/07/2016
Rating: (5) Not Recommended
My family stayed at POFQ at the end of November. I have stayed at value, moderates and deluxe levels. This was the first time at French Quarter and my last. The rooms are in sad need of repair. Furniture is old and worn. Rooms are outdated. We arrived the evening of the re-opening of the food court. What a disappointment. It is small with very limited choices. I kept wishing we were at Pop Century over this place. The Front Desk staff was not helpful and disinterested. The boat to Disney Springs was great but the boat captain was rude and hateful. We had to wait over 45 minutes for a bus to Epcot one morning. The line stretched all the way to the main building. The trip itself was great but the resort was not. Will not be returning.
Pros:
quiet, cleanCons:
rooms, food court, bus serviceReviewed by swtmelisa15 Review Date: 04/12/2016
Rating: (6) Recommended
This was our first stay at French Quarter, the grounds were beautiful, check in was fast and easy, and the kids loved the pool and slide. My only complain would be the food court, it was small and dirty and more than once the staff were rude and even after complaining in front of the manager no one apologized or seemed to care. I was very disappointed!
Pros:
Beautiful grounds and Friendly staffCons:
Food Court and Food court EmployeesReviewed by Corinnas Review Date: 12/07/2020
Rating: (7) Recommended
We enjoyed staying at the French Quarter. The room was very nice and clean and the service you get from any of the resorts is top notch in my opinion. The pool and slide are fun. And the beignets are delicious.
Pros:
Beignets Pool and slide ActivitiesCons:
Not staying in a preferred pool room.Reviewed by mulanmom Review Date: 04/25/2019
Rating: (7) Recommended
This was our family HOME resort for more than 10 yrs for all the reasons listed in the article and more including the food court itself, seeing the same cast members every year especially Arneil, the names of the streets, the fountains, the cobblestones, the boats, the gift shop. Unfortunately, unless things have changed, POFQ either did not participate in many of the Disney discounts and even if they did, the percentage off was always the lowest offer. We were told that this was due to the fact that the resort is small, always full, and so did not need to offer discounts. When the food court was in the process of refurbishment about 3 or 4 years ago, the temporary replacement area was poorly designed adding to our growing disappointment. That same year we were further disappointed by the removal of alarm clocks in the rooms and being placed in a handicapped room which did not suit our family needs at all. Our fault for not requesting a different room. The food court was so festive and pleasant. I have seen pictures of the refurb and again I am disappointed to see that most of the Mardi Gras props are gone. Again we were told that the masks were "too scary" for some children. Another disappointment was that we were unaware for 2 or 3 years that the room rates had become based on a tiered system. We had always requested a particular building and a standard room. A reservation agent finally told us that the buildings we always loved were no longer considered standard. Two years ago we decided to try a value resort to take advantage of special offers. I knew I would be unhappy but I was very pleasantly surprised. The service level is different, the resort is much larger and the room is smaller but we have made out just fine. I hope to stay at POFQ again but not in the near future for all the reasons stated.
Pros:
Theming, cast members, architecture, food court, small size, pool, one bus stopCons:
Does not participate fully in all discounts, becoming more generic like so much at WDWReviewed by HOBBES Review Date: 11/23/2017
Rating: (7) Recommended
Before I start, let me say POFQ is far and away our favourite resort. This is our 3rd stay and we wouldn't stay anywhere else now BUT...
Our room absolutley stank of sweaty feet-and not ours! It was noticeable from the moment we opened the door on arrival and was still noticeable 2 weeks later when we left. I understand the planned refurb is doing away with carpets and this must be the reason why!
The beds both sagged-one had a definite slant to the left and one to the right! It rteally felt like the springs had gone.
Bus service was erratic. Why on earth POFQ has to share AK buses at all times of the day with POR is anyone's guess. One day we left our room at 5pm for a fastpass at AK which expired at 6.10. No bus arrived until 5.30 and it then took nearly 20 minutes to go round POR, so we did not even arrive at AK until 6.05. Needless to say we missed our Fastpass (didn't help that the CMs had roped off the pathway to EE for ROL standby!) Even at park closing the AK bus was picking up for both resorts, so you had a packed bus, only half of whom were getting off at FQ, trying to climb over people standing on the bus-very poor. (AK was the only park that ever seemd to share a bus but it was ALL the time!)
We were offered cash if we turned down Mousekeeping but I like having someone else make my bed for me so we refused-plus it keeps jobs open for them. Mousekeeping did a good job and common areas of the resort-food court, pool, etc was alway clean.
I feel guilty moaning about POFQ but the rooms are looking tired currently
Pros:
SmallCons:
Food court, busesReviewed by mawdryn Review Date: 06/23/2015
Rating: (7) Recommended
My family of 4 stayed here for 5 nights, June 7th to 12th. It was me, my husband, and twin daughters, age 15.
On line check in worked perfectly. We got a text at 1030 saying our room was ready. We were coming from a night at POR (royal room, river view), so the timing was perfect. We had a garden view on the first floor of building 4. I requested a top floor, but it turned out to be fine. It had a beautiful view and it was nice and quiet. We were close to the food court, pool, and bus stop. Mousekeeping did a nice job and we were left towel animals twice.
Buses were horrible. We waited 40 minutes for a bus to DTD one night, and another 40 minute wait going back to the resort. We took our car to Animal Kingdom and Epcot, because the waits were awful yet again. Buses to and from Magic Kingdom were ok. Buses have always been spot on at prior visits, so I don't understand why the waits were so long...
We ate ate the food court twice for dinner. We enjoyed the potato bar, pizzas and chicken nuggets. We also picked up a few snacks. The refillable mug station was very disappointing. It was dirty all the time.
We swam quite a bit. There was a "code d" called one afternoon and the pool had to be cleared. Apparently, someone didn't put a swim diaper on their child.
It pains me to give a rating of 7. This has always been my absolute favorite resort. This was my 4th stay, and I found the rooms in dire need of updating. They just seemed very blah this time. The food court was dirty, and the snack selection seemed lacking at times.
Pros:
On Line Check In and GroundsCons:
Rooms, Food Court and BusesReviewed by Anonymous Review Date: 10/03/2022
Rating: (8) Recommended
We enjoyed our stay here! Fun theming and the beignets were delicious. The resort is smaller which we actually enjoyed.
Pros:
Beignets! Smaller resort meant it was quieter and easily walkable. The boat to Disney springs was super fun and we loved the theming here.Cons:
The rooms feel a little older/ need some updating. The buses are the only mode of transportation to the parks.Reviewed by tillch2 Review Date: 12/22/2021
Rating: (8) Recommended
POFQ is my favorite resort due to it is smaller. I requested a first floor room in building 3 due to mobility issues(both my daughter and I have medical issues) They gave us building 1 on 2nd floor- a bit of a hike. Room was clean and ready early. magic bands didn't work initially but was able to use MDE to unlock door. The usb ports on night stand did not work. We were there for 5 nights and they only came in twice to empty trash and leave fresh towels. This was not made clear at check in. If they are going to do that they should reduce the rate. Also they need to increase the size of the trash cans if they don't want trash on the floor. Buses were fine, food was good. Will stay there again but they need to increase housekeeping.
Pros:
size, theming- Christmas decorations are really prettyCons:
housekeepingReviewed by Anonymous Review Date: 08/18/2020
Rating: (8) Recommended
its my family's fav.
Pros:
its small so there's not many people there. you can walk over to river side and use the pool:)Cons:
not the bet food but you can go to river side and eat there.Reviewed by ChrisSully580 Review Date: 05/05/2020
Rating: (8) Recommended
I have been to New Orleans and this is so much cleaner than that haha. It is so much fun.
