Reviews of My Disney Experience
Reviewed by Anonymous Review Date: 03/15/2024
Rating: (2) Not Recommended
Hi. Sorry to tell you Walt Disney World fl is NOT the happiest place on earth. I have been going to WDW for 40 years on & off. The cast members as they call employees use to always be smiling & helpful, Now the cast members are obviously miserable, down right nasty; and your lucky if they speak English. The whole park is overpriced. I'd say money grabbing. A coke is like $6. The food everywhere is the same no matter how much you pay its all school cafeteria like, even the character dinning & fancy restaurants. Be prepared for walking & walking & walking. Its 2024 one might think disneyworld could come up with a new way or plan to " people move" by now - More rides to get people from one area to another. WDW says the rides are far apart for people control - what are we cattle?
We bought the lighting pass & couldn’t figure how to use it or we didn't get to our scheduled ride on time. We only get to use it on one ride all day. They call the other line STAND BY for a reason. Stand by lane means stand for hours while all the lighting lane litter cut you or go ahead of you. Its the worse. 3 days at WDW & we were unable to go any of the top rated rides. For example Star Wars Rising and Avatar were more than 3 hours wait. So sorry to say, WDW is not worth it. NYC is less crowded & real, not so called magical. I won't be going again.😪
Pros:
The shows are amazing if you can get in. The rides are fun but too short for the wait.Cons:
Everything! Don't go. Plan a real vacation to an Island or Europe or something instead. Don't feel like your missing something as the commercials suggests.Reviewed by Anonymous Review Date: 01/06/2024
Rating: (3) Not Recommended
Employees were absolutely amazing and kind, however so busy. My Disneygeniusplus was horrible!!! You paid $150 a day to go on average one ride. Most of the good rides did not have Disney genie available. We spent all day and night at the park and still did not ride everything. The lines were awful, they had people standing line and than would have large families it the line, the price was insane, the amount of organizing now for shuttles, strollers, and the food… extremely expensive. I took my daughter to the hair salon, you sit forever!!! My daughter loved it, however not worth it… I am excited to see what Universal has to offer. We will not be going back to Disney for many many years.
Pros:
The people were nice, and the rides were amazingCons:
Lines, people cutting lines, expensive, additional cost for everything, I love Disney it is magical, but not for the extreme cost, stress and pain in the butt it was. We didn’t even get on half the rides. We will not be going back for many many many years if even.Reviewed by Anonymous Review Date: 10/16/2023
Rating: (2) Not Recommended
Wow!! Disney has lost the magic!! My first visit to Disney was in 1975 as a child. Enjoyed the parks countless times. Raised my own family on Disney vacations, even getting an open ended time share for up to 3 vacations per year. I realize Covid messed things up and it is harder to keep employers, but beyond that, some of the latest changes just don’t make any sense. We would always get our kids up early to get to the park on time. We would park up close for being early. Now, they park you in the back lot first unless you pay the extra $25, making parking $45. If you are late to the park, they then let you park up front. All parks do it. Also, at every show they block off the centers front sections just in case people who paid for guided tour come. Always allowing those few in, then opening it to all the late comers trying to seat while the show is going on. Fantasmic show this time we were 90 minutes early and made to sit on the far sides. The center 2000 seats were roped off. 5 minutes before the show they let all the late people in. Over 500 seats were left open during the show. Epcot, we got the lighting pass for Ratatouille ride to find out it was breaking down all day. We had to come back twice, stood in line just have it break again. Never made it on. Frozen ride, broke. Fast track broke while we were in line. 95 minutes later we got on and it stopped. [Redacted] Food service has taken a nose dive. There are very few happy smiling staff. Now paying $145 a day and many things roped off. Still no access to most characters. At 58 years of ages, I don’t like being yelled at when I have a hard time understanding staff. They took 90% of the live street performers and bands away. You get fake prerecorded music. I’m tired of complaining. Hopefully the old CEO can get this turned around.
Pros:
They did make bag check faster.Cons:
Very few happy staff and memory making opportunities these days.Reviewed by lardbucket Review Date: 05/07/2023
Rating: (1) Not Recommended
My family booked a trip on March 18th to stay at the Caribbean Beach Resort In September. I saw that some resorts are giving 20% discount. I called and asked if this resort was one and they said yes. I think gave my reservation number and asked for the discount. In the past this has always been no problem .. Well... 3 people later and I am told the King room we booked has no openings left. I said what ... I already have a room booked I am asking the discount be applied. No way.. will not happen ... can not do it.. I guess Disney is really hurting for money ?????
Pros:
I can not see a pro to someone calling after I did getting a discount for the same kine of room that I already booked but can not receiveCons:
I do not know what to sayReviewed by Anonymous Review Date: 03/31/2023
Rating: (4) Not Recommended
It's not worth the price they charge and thru the years they only learned how to squeeze more money out of your pocket. Expensive parking fee, expensive entrance fee, expensive meals, expensive stores. And don't get me wrong I work hard and love to play hard and have great experiences and I know that you need to pay for anything in life, it's just that Disney is OVERATED and overpriced. Not returning ever!
Pros:
It's clean.Cons:
It is way overpriced.Reviewed by Anonymous Review Date: 02/26/2023
Rating: (1) Not Recommended
Of all my 27 years of going to Disney World, this was by far my worst Disney trip. I took the day off work for my friend from New York who was coming down, to go to Hollywood Studios. We spent a HUGE amount of money on the day, thinking that the crowds wouldn’t be too bad on a Tuesday in February. I turned out to be more wrong than I’ve ever been. The crowds were insane, and my friend and I barely got to do anything. I bought a Lightning Lane pass (paying even more money on top of the huge park ticket), but it only led to us being able to do two more things than we would have. This trip was a major disappointment. People have been saying the magic is gone from Disney, and now I believe them.
Pros:
Cast Members were great as always, lots of opportunities for character meet and greetsCons:
Insanely long lines, super expensive, barely got to do anything even with a Lightning Lane pass (which I had to pay extra for)Reviewed by Anonymous Review Date: 01/03/2023
Rating: (1) Not Recommended
Reason for \\\"terrible rating\\\"? because it\\'s not worth the money you pay. I spend $600 and change just for one day visit because I don\\'t have time to go a lot. I thought Disneyland is a happy land but it\\'s not, it\\'s more like disappoint land. First of all the website will not let you know that Disneyland not available when you click on it, I end up bought Adventure land which I didn\\'t know. I click on Disneyland many time, nothing pop up and say not available. When I get there and go through the gates. Oppsy it\\'s Adventure land and not Disneyland ticket. I asked ono of the supervisor to switch from Adventure land to Disneyland and the answer is NO, when I spend more than $600 on 3 tickets with genies. What the big deal when I got a family of 3 switch to Disneyland instead of Adventure land. Surely 3 of us do have big impact on the big place like Disneyland? (BAD CUSTOMER SERVICE).
Line up waiting for one of the attraction call Radiator Spring Racers, it took our family waiting 3 hours in the line before we get there for a few minutes fun. We can\\'t use genie but it has lightning line which cost $60 dollar to skip the line. We decide not to buy lightning line and use that $60 dollar for foods. Now the reason it took 3 hours waiting because the people that bought the lightning line get to go in first and they will clear that line first before our line get to go in. So that mean you have people continue cut line and get in front of you all the time and genie service is useless. I pay for genie service cost me 75 dollars more on top of ticket\\'s price. Think about you standing there for 3 hours without sitting. It\\'s not fun to be in line and stand for that long. \\\"TERRIBLE EXPERIENCE\\\"
Lastly , we trying to get in line for the Pixar Pal-A-Round. We got shut out because of some kind of event. We arrive just a few seconds late, I beg the employee there to let us in because people still in the line, sorry no. Now when the event is over you should reopen that ride for us. Nope the ride is close for the day...... sorry. Now this is really really got me upset. I pay a lot of money more than $600 to get in here to have fun but all i get is disappoint. To other people, 600 dollar is nothing but to me, I don\\'t make a lot of money , I work most of the time and 600 dollar is a lot for me. When I pay that much of money, I expect not to get shut out on the ride unless the ride is not safe to use or broken down.
Disneyland has bad customer service. You get terrible experience and disappoint. Employees there are not happy. Disneyland should change their name to disappoint land. It is not a happy land.
Pros:
a few good ridesCons:
money sucking land, disappoint land, bad experience landReviewed by Anonymous Review Date: 12/04/2022
Rating: (2) Not Recommended
If you don’t pay extra for the genie plus the lines are unbearably long. So very disappointing. We have been coming to Disney for years
Pros:
NoneCons:
ManyReviewed by Anonymous Review Date: 12/01/2022
Rating: (1) Not Recommended
As a big Disney World visitor this has been by far my worst experience. Sept 2022
The app does not work.
The wait times were impossible, the new system has taken all the spontaneity out of our trip.
Dinning Experian APP was very faulty, to see a Resturant with no one in it and told we could not enter w/o a resavation.
Not to be able to go to restaurants at other hotels with out a resavation, could not even go in to meet our friends who were staying at another hotel.
As a member of the hospitality industry I have informed my company and staff to NOT recommend Disney World till this gets straightened out.
As a member of the hospital and hotel industry with a extensive client base outside the US I have posted information that Disney World is NOT a recommendation at this time.
Pros:
NoneCons:
Everything about the changes.Reviewed by Anonymous Review Date: 11/27/2022
Rating: (1) Not Recommended
We recently visited Disney World November 17-22 2022 with our family. We spent the last three years saving for and anticipating this trip. This was our third visit to Disney World. The first two visits were magical times. This recent visit was the complete opposite.
In previous visits we were able to ride on all the rides we desired with limited wait times due to the fast pass system. We were able to secure 3 fast passes in the morning and 3 more in the afternoon free of charge. Wait times for those rides without fast passes, even the most popular, rarely exceeded 60 minutes. Even though we visited Disney World during peak times, we had a great time, riding the rides we wanted sometimes more than once.
This trip was completely different. We had to pay an additional fee to use the Genie system and the fee became more expensive each day we were there. Even after purchasing Genie, and logging into the system at the stroke of 7am or 1pm, popular rides were booked out and we were unable to get lightening passes for them. Without lightening passes the lines often exceeded wait times of 200 minutes. The tears and continued disappointment of my grandchildren when told they would have to wait more than two hours for a ride over and over again was terrible. We were unable to ride most of the rides the kids wanted despite paying the additional price for park hopper passes and Genie and being at Disney World for 5 days.
We have loved the Disney Parks and looked forward to each trip. After this trip we feel used and taken advantage of. We spent thousands of dollars and had a terrible time. We will never return as long as this system is in place. This new ticketing system gives advantage to the few while making the experience of the majority of us much worse must go. It does not reflect Walt Disney's vision or ethos for his parks.
