Reviews of All Star Music Resort (Value Resort)
Reviewed by HOBBES Review Date: 10/24/2013
Rating: (3) Not Recommended
I hate to submit a bad review of anywhere in the World-I mean, its THE WORLD, but this was so disappointing. To start we had no fridge-annoying but not the end of the world, but when I asked at the desk I was promised a cool box "within the hour"-for 3 successive days before it was actually delivered! This is not what I expect from Disney-if they say they will do something I expect it done. The food court was awful due to ASSports being closed and everyone being bussed/walking over to ours. If I had known in advance of this I would have swapped to Pop. By far the most annoying was the buses to the Parks. First thing in a morning it seemed whichever bus we were waiting for, that was the one that didn't turn up for 30 minutes or more. On our first morning it was 40 minutes for a bus to MK. During that time every other park got at least 2 buses-DTD got 5-at 9am! Bizarrely in the evenings there was no problem leaving the parks with buses being plentiful even at park closing. The room was clean and perfectly functional, with mousekeeping a little too prompt-8.30 most mornings we were visited unless we stuck the sign on the door for a lie-in! We definitely won't stop here again just because it seemed so badly serviced for buses and the food court situation-although I accept that will (hopefully) be a one time problem...
Pros:
cheapCons:
dreadful buses, horrendous food court, bad serviceReviewed by alwill Review Date: 12/13/2013
Rating: (8) Recommended
First let me acknowledge this post might appear a bit jaded, as our last stay in a Family Suite was with Disney's Art of Animation resort. Nevertheless, I can report our room was adequate, even though it seemed a little worn and the furniture seemed to show signs of heavy use. You could seem to tell these Family Suites were retrofits: where they changed two rooms into two bedroom suites. And the room's color schemes, well, they were interesting.
But with that being said, it was still a decent place to crash after a long day (or night) at the Parks. Two bathrooms and extra bed space always makes a difference. I was the only one in our suite who ventured into the Resort's Food Court area and I can say it was madness during the Breakfast hours. Then again, the ASM was a host resort for families attending the National Pop Warner Football and Cheerleading Competitions so that wasn't all that surprising. Finally, the bus transportation to-and-from the parks was very efficient (much better than Animal Kingdom Lodge, IMHO!)
Overall, it wasn't terrible but for my money, I'd be wiling to pay the little bit more to stay at Art of Animations Family Suites.
Pros:
Sufficient place to crashCons:
A little worn; kind of crowded in the Food CourtReviewed by lawafamily Review Date: 01/09/2014
Rating: (9) Recommended
This was the fourth (I believe) time we have stayed at AS Music, and it was an excellent experience. Staff was great, room was clean and quiet, and food court was good. Only minor issues we noted were long waits a couple of times for buses to MK, and I had requested an adjoining room with a family member we were traveling with, and they weren't able to do that. Again, minor issues - overall a great stay.
Pros:
Excellent room and valueCons:
None reallyReviewed by momof3inMadisonAL Review Date: 01/13/2014
Rating: (5) Recommended
We decided to stay at ASMu originally because my in laws were going with us. We wanted a suite and they would need a regular room. Although we love AoA, we knew that there, it would mean our rooms would not be close together. Our reservations were a mess from the get go (booked with a bounceback offer which is evidently completely different than calling the main Disney reservation number). We ended up with 3 rooms at ASMu (after one of the reservations was lost) and we couldn't change resorts when we tried because our dates overlapped with the Thanksgiving holiday weekend.
When we checked in and went to our rooms, we found that two rooms weren't connecting (not a good thing for a family of 6). We had to go back to the front desk to fix it. It took at least 30 mins to change 2/3 of our rooms. In the end, we were in the same building as my in laws, but not really close. With all the rooms, I really don't understand why they can't find 3 of them together.
I also want to state that we had NO refrigerator and did not know before we checked in that they were still having issues. We did get one delivered for my daughter's medication.
The rooms were in section 4 or 5 - farthest from the main building. It really made going to the QS inconvenient, especially after paying top dollar for those refill mugs. The QS was super busy and hard to find a table since the QS at ASSports was closed for renovation.
We have stayed in ASSports and ASMovies (3 times). Out of the All Stars, music is my least favorite. I just didn't like the theme as much as the others. Plus at least at ASMovies, the cheap rooms are near the food court for ASMusic so you don't have to walk as far.
Pros:
co$tCons:
theme, distance to food courtReviewed by deadtiger142 Review Date: 03/10/2014
Rating: (9) Recommended
Visited the week of March 2. Had reserved two rooms for a family of six. Upon check in asked about the possiblility of a free upgrade to a Family Suite....within minutes that was approved. The Cast Member at check in, Amber, was awesome. Suite was great and clean. Bus pickup was timely and smooth (although I question WDW packing so many people in the return buses, seems like a safety issue). Food court had nice choices. Great vacation, will return again.
Pros:
Family Suite, Buses, etc.Cons:
NoneReviewed by seymourmomof3 Review Date: 05/11/2014
Rating: (10) Recommended
I don't know if its because I'm an easy to please person but, we had no complaints on our second visit. Did online checkin before trip, got to resort and after 6 minutes we got the text our room was ready and it was 8:30 am. No complaints on room, the pool was down a few times compared to the last trip not sure what happened those times, kids loved pool activities, food court always stocked well easy in and out. We will never go again without the luxury of a preferred room, it was so nice after long park days to just walk right from lobby to room basically. Buses were all quick, all around perfect stay!!
Pros:
Preferred room, pool activities, CheckinCons:
NoneReviewed by featheredbuddy Review Date: 09/01/2014
Rating: (2) Recommended
I loved All Star Music the first time we visited This trip was the total opposite from last time. Our toilet had dried you know what on it when we arrived and my infant grandson found it. We also had bugs and lizards getting into the room under the door.
The food court is being renovated and while the resort is trying to make it easy to get food it simply isn't. The bus waits were very long and were almost full by the time they arrived at music. We waited in line over hour at Downtown Disney.
Pros:
The front desk staff does try hard to help.Cons:
Room was dirty and we had lizards and bugs in roomReviewed by emjaysull Review Date: 09/10/2014
Rating: (7) Recommended
I'll start by saying that I've only stayed in Deluxe level resorts before this most recent stay at ASMu. Overall, I was pleased with the experience. We had the BEST check in experience that I have EVER had at a Disney resort. I was met off the bus by a concierge who greeted me by name, had balloons for each of my children (with personalized "I'm celebrating" pins for each of them), and our room was ready upon check in. We were the Calypso Building on the right, second floor with a pool view. We have never had such a personalized greeting at a Deluxe level resort, and I thought it was a great touch. The room (family suite) was spacious, with ample storage space for the five of us. The two bathrooms with privacy curtains in the dressing areas and separate bedroom were great. The pullouts (couch and oversized loveseats) were relatively easy to pull out/put back, and we had no complaints from our kids on sore backs. There were some worrysome gaps between the mattress and the couch frame (my children are small, and I was worried about the safety of them getting lodged in there), but I requested extra pillows to fill in the gaps. The room, furniture and décor felt a bit old/dirty/dingy, but nothing gross. As an example the underside of the couch cushions had holes worn/ripped through the fabric, and a couple of the overhead lights flickered continuously as if we were in a horror movie.
Wait times for the buses felt very long, both coming and going. Again, haven't had to use the bus system so much before, but it created more work on planning travel time.
The pool was OK - felt very crowded at times and because it was so hot, the water didn't feel refreshing (kind of felt like taking a bath with 200 other people). I loved the pool activities/movies at night.
The food options were extremely limited. Being a value level resort, there are no onsite sit down restaurants, and the only option, the food court, was shut down. Grab and Go kept convenient hours and had very basic choices. There was a pool bar, but not much of a "nightlife" onsite
The staff was helpful, enthusiastic, etc. Everything I'd expect from a Disney hotel.
I would definitely consider staying at ASMu again given the price point and the size of the family suite, but think it's better for large families with kids who are older/don't require strollers/etc.
Pros:
Affordable, family suites, kitchenetteCons:
Old, dingy furniture and decorReviewed by CinderellaGirl Review Date: 01/25/2015
Rating: (8) Recommended
My boyfriend and I just returned from our second trip to WDW, and we stayed at this resort both times. We were on a budget, and so this resort was perfect for us! During our most recent stay, we were placed in Rock Inn. Our room was located in the back of building 4, so we were pretty far away from the food court and bus stops, however, the resort is not very large, and so we really didn't have far to walk from our room to the food court or bus stop.
We utilized the online check in, and checking in upon our arrival could not have been easier! We arrived around 11:30am, and to our surprise, our room was ready! While this resort doesn't have all of the bells and whistles of the more expensive resorts, our room was clean, and we received all of the benefits of staying on Disney property.
We swam a few times, and the pools were great! We preferred the piano pool, as it was closer to our room, and quieter than the guitar pool. I loved the Ariel located by the piano pool, as well as the Three Caballeros at the guitar pool! There always seemed to be activities going on during the afternoon by the guitar pool, which seemed great for kids. The pools were always clean and the water was just the right temperature.
For the first few days of our stay, we did not have anyone staying in the room directly next to us. A few days into our stay, someone checked into that room, and we discovered just how thin the walls are! We could hear their toilet flushing and their shower in the morning. This wasn't a huge disturbance to us, but it was definitely something we noticed.
While we didn't eat at the food court much, the food that we did eat was always tasty (although Mickey waffles are tasty, no matter where you eat them!) The food court has been recently renovated, and it is a great improvement!
The bus service was usually prompt, although the buses to MK always seemed to take longer to arrive than any other park. We never waited any longer than 15-20 minutes for a bus. MK recently added separate stops for Sports, Music and Movies, and it's great not having to share with the other resorts!
Our one complaint about this resort, is that coffee makers are not provided in the rooms. While a mini fridge is provided, even the cheapest of motels almost always have coffee makers in the rooms. We really would have liked to make coffee while getting ready in the morning, instead of having to buy it at the food court.
Overall, I would definitely recommend this resort to someone who wants to stay on site, but doesn't want to break the bank!
Pros:
Affordable, Clean, On Site, Food court recently renovatedCons:
Thin walls, Far away from the parksReviewed by PrincessDaisyDuck Review Date: 02/08/2015
Rating: (10) Recommended
We stayed at All Star Music from 1/31-2/7 and had a wonderful stay. Check in was smooth and friendly, we were assigned a room in the Jazz section which was only a 2 minute walk to the food court and bus stops. Our room was immaculate and well cleaned our entire trip. It seemed spacious, we are a family of four and had plenty of room.
The busses were great, our longest wait was only 9 minutes and most waits were less than 5 minutes. The trips to the parks didn't seem to take long at all. The bus drivers were all extremely nice.
The food court was awesome, we ate dinner there every night. There is so much variety and the tables and soda stations were all super clean. If you have young kids if you go to the end of the food court in the corner there are cartoons and coloring pages with crayons.
The grounds were bright, clean, and cheerful. The pools were fun, clean and well heated. Life guards were super thorough and there were activities by the pool most of the day along with movies at night. The resort itself was quite compact, we enjoyed walking around the different sections.
The only con was the walls seemed a tad thin, you can hear flushing like at most Disney resorts but we did hear talking a few times as well from neighboring rooms. Also there were a lot of cheer and dance groups but they were all respectful, well behaved and very nice kids. This was not a con at all, also this resort had incredibly nice cast members.
We would highly, highly recommend this resort!
