General Resort Information
- Accessible Room Photo
- Basic Info
- Bus Stops
- Concierge Service
- Extra Magic Hour
- Internet Access
- Magical Express
- Online Check-in
- On-Site vs Off-Site
- Orlando Stroller Rentals
- Overlooked Attractions - Deluxe Resorts
- Overlooked Attractions - Moderate
(Magic Your Way)
- Rapid Fill Mugs
- Refurbishments and
- Rent Disney Vacation Club Points
- Reservations Policies
- Resort Fact Sheets
- Resort Phone Charges
- Resort Phone/Fax Numbers
- Resort Photo Gallery
- Resort Reader Reviews
- Resort Restaurant
- Resort Videos
- Searchable TIPS database
- Telephone Tips
- Television Channels
- Valet Parking
Value ResortsAll Star Movies
Moderate ResortsCaribbean Beach
Deluxe ResortsAnimal Kingdom Lodge
Disney Vacation Club Resorts
- Disney Vacation Club
- Studio Villa Kitchen List
- 1+2 Bedroom Supply List
- Purchase a DVC Resale
- Rent Disney Vacation Club Points
Polynesian Villas and Bungalows
Saratoga Springs Resort & Spa
Villas at Grand Floridian
Boulder Ridge Villas at Disney’s Wilderness Lodge
FEATURED NON-DISNEY ACCOMMODATIONSB Resort & Spa
DoubleTree Guest Suites
Downtown Disney Resort Hotel
Lake Buena Vista
OTHER LOCATIONSAulani - Disney's Resort and Spa
w/DVC Villas - Hawaii
The Polynesian Concierge Services reside in the Hawaii building at the Polynesian Resort.
ARRIVAL: When you arrive at the resort, be sure and tell Bell Services/Valet that you are staying Concierge. They will then load you and your luggage on a large golf cart and take you to the Hawaii building for check-in. You will need your room key to re-enter the building.
Cast Members staff the first floor Concierge desk from 7 a.m. to 10 p.m. daily.
Concierge guests have "special" Disney package delivery. If you make a purchase in the theme parks and have it sent back to your room, the Concierge Staff will place your purchase in your room the next day between noon and 3 p.m.
Concierge guests may also have nightly turndown service if they wish.
The two lounges are located above the first floor Concierge Desk. On level two, there is a floor to ceiling window enabling a wonderful view of Cinderellas Castle. Food and beverage offerings are also on the 2nd floor. The third floor (which overlooks the 2nd floor) offers a quieter place to relax, read or play a board game.
Hours of Service for Food and Beverage Offerings:
6:30 am - 7:00am
7 a.m. - 10:30 a.m. -- Kakahiaka - Morning Service
Continental breakfast featuring: fresh fruits, juices, pastries, bagels, English muffins, oatmeal, cereals, coffee and assorted teas.
12:00pm - 4 p.m. -- Auinala - Afternoon Service
A variety of fresh fruits, cookies (oatmeal raisin, chocolate chip, sugar) and other snacks, including gummy worms, Goldfish crackers, trail mix. Also available: Guava juice, lemonade, tea, coffee, bottled water and sodas.
Light hors d'oeuvres, including fresh fruit, veggies and dip, cheese and crackers, cookies, and hot appetizers, wines (cabernet, white zinfandel, and chardonnay). Children's snacks, including Smuckers "Uncrustables" peanut butter and jelly sandwiches and gummy worms.
8 - 10 p.m. -- Aumoe - Late Evening Service
Sampling of desserts (miniature eclairs, cream puffs, etc. ) and cordials, including Amaretto, Grand Marnier, Courvasier, and Franjelico.
Sunday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, Create Your Own Mini Pork Sandwiches with Asian Cole Slaw, Vegetable Spring Rolls with Dipping Sauce
Monday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, California Rolls and Cucumber Avocado Rolls, Make Your Own Asian Noodle Bowl
Tuesday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, Slow Roasted Barbeque Pork Ribs, Hot and Sour Soup with Chicken
Wednesday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, Kona's Seafood Chowder, Coconut Almond Chicken with Dipping Sauces
Thursday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, Make Your Own Vietnamese Style Lettuce and Crepe Wraps, Asian Inspired Nachos and Chili Cheese Sauce
Friday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, Ohana's Marinated Meat Skewers with Assorted Dipping Sauces, Maui Onion Potatoes Au Gratin
Saturday - Tropical Pineapple Fruit Tray, Assorted Cheese Tray, Vegetable Platter, Kona Salad with Fresh Fruit and Maytag Blue Cheese, Smoked Almonds, Mixed Greens and a Citrus Vinaigrette, Kona Sticky Wings, Duck Pot Stickers with Dipping Sauces
Last Updated: February 2006